When this fits
Not every engagement is a clean fit for one of the three productized tiers. A retainer might be:
- A monthly maintenance window on a tool I previously built
- Fractional ops-engineering for a property that already runs custom software
- A multi-quarter program (audit + sprint + platform, sequenced)
- Work where the scope is real but the shape is unusual
If you have an ops problem that needs an operator's eye over time — not a single deliverable — this is where it lives.
How it runs
Talk first. Write up a memo. Land on a shape that fits.